Chief Executive response to claims about patient difficulty in obtaining face to face GP appointments

Chief Executive response to claims about patient difficulty in obtaining face to face GP appointments

15 September 2020

We recently received media coverage and a letter published by NHSEI on 14 September 2020 suggesting that patients face difficulties booking face to face appointments with GP practices and that GPs should ensure the provision of these appointments. We have responded to these inaccurate claims which we believe portray our practices in a false light.

You can read our full response below with the NHSEI letter enclosed:

Our response to GPs being told to ensure the provision of face to face appointments to patients.